Namakkal Transport Carriers Pvt. Ltd., (NTC), was established in the year 1997 and incorporated as a Private Limited company in the year 2001 with an objective to cater to the specific logistics needs of the business and trade.    It was established at a time when the Indian transport entrepreneurs were severely handicapped due to non-availability of specialty vehicles, especially for the transportation of heavy over dimensional consignments.

From a humble beginning just about a decade ago, NTC today is a multi-crore business group, providing end-to-end logistic solutions to the specific needs of its prestigious customers, aiming to branch out into allied businesses in India and abroad.

NTC firmly believes that Quality Service, Safety and timely delivery not only satisfy  the requirements of Customers and establish long term relationships, but also identifies NTC as a company with a competitive edge in the Transport spectrum across India. The recognition thus earned, further influenced new scope and dimensions in the logistical segments in transport industry.  Its all-round efficiencies and competencies in providing optimal solutions to the customers backed by strong systems, controls and procedures have led the company to certification on ISO 9001:2008 by TUV NORD – Germany.

Customers:

NTC firmly believes in Quality Service, Safety, timely delivery and providing key customer management initiatives to satisfy Customers requirements.

Customer Service :-

We employ the right people and train them to deliver exceptional service.  In fact, in a move unique to the industry, we employ a corporate training manager to ensure the best possible service.  We use our statistical models to monitor traffic incidents, mechanical failures and customer service issues to verify that our Customers have a great experience.

Safety:-

Safety is always taken seriously.  Thorough regular training programmes, we  ensure product and manpower safety.  In addition, we use rigorous screening techniques, including drug/alcohol screening, criminal background check, personality testing, and medical review.  Safety is not limited to the highway; we also utilize extensive safety systems for our maintenance and office environments.

Reliability:-

Our maintenance facility and procedures are state of the art and 99.5% of our trips are completed without any mechanical problems.  This performance ranks us as the "best of the best" in India. 

Integrity:-

We value honesty and integrity above all else and all of our employees adhere to the highest standards.

Teamwork:-

We view our customers as partners and focus on building long-term relationships.  Whenever we are involved in planning the transportation services for the customer, we routinely suggest cost saving ideas that can be implemented without hurting customer service.  Internally, we foster excellent working relationships between our different locations and departments through a variety of company events.  Each year, we typically hold annual meets, drivers meets, family events and other community service events.

 

Our Focus:-

Vision:

         ◙ To provide end-to-end solution to our customers

         ◙ To be No.1 transporter in India.

         ◙ To be the leading Logistics provider by 2011

Mission:

         ◙ To deliver cost effective and high quality service on time,every time
         ◙ To be a market leader in ODC transportation and integrated logistics services
         ◙ To build lasting customer relationships